Item: Litmos
Rating: 8
Author: Christy Curry

Use Cases and Deployment Scope

Store computer based trainings, registration for online courses, reporting.

Pros and Cons

user friendly navigation
ability to customize

High turnover of support roles in the past
low level of customer support in the past

Return on Investment

reduced training cost
simplified reporting

Alternatives Considered

SumTotal Talent Development

Better - more user friendly and less clunky.

Our implementation didn't go as planned on schedule. there were issues and we were down for longer than expected. Our support rep at the time was not available to help and didn't return phone calls. After we implemented, there was an issue where all of our data was lost and we had the same issue - lack of response from litmos. We had to import all of our data again, so technically we had two implementations.

Other Software Used

Articulate Storyline, Snagit

Likelihood to Recommend

We like Litmos and have had a good experience with it. In the past, we had a couple of issues with customer support or availability when we needed it. We'd also like to see more proactive communication, hoping that improves with the recent position.

Honest Review

Overall Satisfaction with Litmos

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Key Insights

Do you think Litmos delivers good value for the price?

Are you happy with Litmos's feature set?

Did Litmos live up to sales and marketing promises?

Did implementation of Litmos go as expected?

Would you buy Litmos again?

Usability

Implementation Rating

Other Software Used

Likelihood to Recommend

Litmos Feature Ratings