Litmus in Marketing
February 03, 2024

Litmus in Marketing

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

We primarily only use Litmus to test the deliverability of our marketing emails. They do a great job identifying what is wrong and what needs to be done to fix those mistakes. Although sometimes the suggestions can be vague. They have a great support team that can assist, which I have used multiple times.
  • Reviewing deliverability of your emails
  • Providing a detailed blog on what's happening in the email world
  • Organizing your spam test for you to easily reference in the future
  • I'm not sure what I can do with litmus outside of email testing
  • They have an email builder I believe. How does that support the ESP I'm currently using. Is it only HTML based?
  • What services does Litmus offer? What am I paying for outside of deliverability checks.
  • Time saved figuring out deliverability on our emails
  • Time saved figuring out what our emails look on other clients
  • Headaches saved making emails for Outlook (although still difficult)
I'm sure that is not the right Act-On but you don't have it listed. We use Act-On for our ESP and that's where we have Litmus integrated to show us email previews.
It helps shape our emails and what we need to change to get better deliverability, but nothing outside of that.
Didn't know that was a feature

Do you think Litmus delivers good value for the price?

Yes

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus again?

Yes

Like I said we only use it for checking the deliverability of our marketing emails. We use Litmus on every email we send out and keep a record on how our brands are doing. That's the only specific scenario we use Litmus for.

Litmus Feature Ratings

Mobile optimization
5
Email deliverability reporting
10
Link Tracking
8
Spam Testing
10
Email Previews
10