Great helper at work
April 15, 2020
Great helper at work
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
LiveAgent is used by our CustomerService and Customer Satisfaction departments because it is very convenient to email chat and call customers and partners at the same spot.
- Tag system.
- Predefined answers.
- Email, chat and call from the same spot.
- Unsending e-mail within several seconds to avoid human mistakes.
- Speed of work.
Ability to call chat and email from the same spot.