Review on behalf of Maxerience Inc
May 01, 2020
Review on behalf of Maxerience Inc
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
LiveAgent software is a huge time saver! It provides a few very beneficial features like ticket responses via API (it is possible to automate answers to such queries as "what is the price of your product," or "payment methods"), postponing tickets (this is very handy if a ticket cannot be resolved right now), and LiveChat on the website (LiveChat window design is superb!)
- Visitor activity
- In-App messaging
- Pop-up chats
- API integration
- Integrate WhatsApp on the portal
- No negative impact
Do you think LiveAgent delivers good value for the price?
Yes
Are you happy with LiveAgent's feature set?
Yes
Did LiveAgent live up to sales and marketing promises?
Yes
Did implementation of LiveAgent go as expected?
Yes
Would you buy LiveAgent again?
Yes