Looking for Infrastructure Monitoring? LogicMonitor is the best!
December 17, 2020

Looking for Infrastructure Monitoring? LogicMonitor is the best!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

LogicMonitor usability and user friendly dashboards helps us to tackle almost all monitoring points.

Yes, many teams in my organization use it for the performance management of the application servers.

LogicMonitor alerting of system failure or high usage is very help to prevent major P1 Incidents beforehand and does saving SLA of high availability of the application websites.

In my company LogicMonitor is used for almost all Infra monitoring (servers, switches, routers, site to site vpns). Incident management timelines.

If you are looking for Infrastructure monitoring tools, I would suggest LogicMonitor for it will be the best solution.

  • Every minor to minor data point monitoring make it essential for a EPM product high availability.
  • The cross datacenter spread over different location's network connectivity using site to site VPN monitoring.
  • Incredible on sending quickest alerts via mail, LM Dashboard, Pagerduty (Configured 3rd party paging tool).
  • Graphical representation showing every second monitoring.
  • Very easy on configuring new devices and servers.
  • Easy implementation.
  • Email details should be made more new user friendly.
  • And the logs management is very detailed which we liked but need a lite version too for checking just what happened in a single liner.
  • And there should be options to send email only for particular alerts (I am not sure if it already there, but I didn't find it).
  • Yes, helped to determine P1 incidents early hands on saving SLA promised to customer.
  • Best from implementation POV.
  • User friendly.
We have approximately 6 datacenters, all are on cloud and spread across 3 continents.

LogicMonitor tool is used for all above 6 datacenter's servers. The server count will go up to 400+ servers.

We do have connectivity across datacenters and site to site VPN monitoring helps ensure that links are good and the data transfer if any are working fine.
Yes, LogicMonitor was very easy [to implement] in my current company.

We have configured a LogicMonitor collectors on Utility servers which will have access to their corresponding datacenter servers and that collector will monitor all servers and also any new devices added to the datacenter with just 4 steps from LogicMonitor console.

Before I joined there was a tool, but it was not that user friendly.
Yes, LogicMonitor did increased the usability, configuring and monitoring due its user friendly experience.

1 example of reducing my load of work is, I have to configure 1 service monitoring for all 300+ servers. If any other tool I had then I have to configure 1 after 1 server... But LogicMonitor's universal configure on datastores, data points etc. helped me with couple of clicks and done. All servers were being monitoring for that Windows service.
  1. Incident Management: Irrespective of P1 or P2, it will help you out on device monitoring. As soon as any server which was down and got rebooted, it will start monitoring the data from next second.
  2. Easy to configure new devices and all together a new implementation too.
  3. User friendly Alerts dashboard.
  4. Fast in reporting on alerts.

LogicMonitor Support

Live chat helps, good to have a support person next to you for any quick help required.

Had couple of issues for adding new ESX servers but LogicMonitor Live support helped quite well for it.

LogicMonitor support are help to get on a call too like any Zoom or Team Meeting... which will make issues to be closed soon.