Great for technical documentation
October 31, 2021

Great for technical documentation

Keari Bell-Gawne | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I am a new user and I have not struggled to use it so far.
Lucidchart is being used in our department to map systems diagrams, including databases, API connections, and data manipulations. Lucidchart has tools to create the right visual objects to get the point across. We use this to get a shared understanding of the underlying systems that support our services. It is used across the organization.
  • Diagramming
  • Mapping
  • Collaboration
  • Mindmapping
  • Documentation Clarity
  • Shared Understanding
I have just started using it, but we use Atlassian, Google, Salesforce, Microsoft, AWS, and Github so I imagine those integrations will be useful.
I've never had to use it, so I do not know.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?


Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?


  • Miro and MURAL (formerly
Lucidchart is much better at diagramming databases and flows. Those are much better at more abstracted brainstorming and whiteboarding tasks.
Atlassian Confluence, Atlassian JIRA Align (formerly AgileCraft), Miro, MURAL (formerly
It is particularly well suited for data diagramming and linking to data tables. It does a great job capturing tables, and interrelations between tables as well as user flows and what the underlying system is doing. It is less suited for open-ended whiteboarding and more abstract work tasks.