Lucidchart makes client journey mapping and stakeholder collaboration super easy!
November 01, 2021

Lucidchart makes client journey mapping and stakeholder collaboration super easy!

Haley Forman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Without any training, I was able to get started and it was super easy!
On the client experience team, we are thinking about the lifecycle of our customers and their journey with us. In an effort to map and visualize all of the touchpoints they receive, we opted to go with Lucidchart. It has been a super intuitive way for us to map everything out and collaborate with other stakeholders on this project! So glad we chose this route, we've gotten great feedback from members of the team who've been using it on this project as well :)
  • Intuitive
  • Lots of options, can be overwhelming
  • Improved collaboration
  • Improved ability to visualize complex points

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Flow charts, client journey mapping, customer funnels