Lucidchart helps get our team into the flow
Overall Satisfaction with Lucidchart
We use Lucidchart to plot our processes and plans so that everyone involved is on the same page. It's a great way to visualize what needs to happen at every step of the way. Sometimes a Google Doc doesn't do enough to convey a complex process, especially when that process happens over time. Having a flow chart makes it a lot easier to understand the relationship of each of the steps and everyone's role in them. We use it for mapping out customer journeys from sales into our product and beyond. It also works great for documenting tech aspects of the company and product planning. I've used a few other flowcharting software, and this is the best I've tried.
Pros
- Mapping out customer journeys.
- Describing product flows prior to developing features
- Documenting the tech stack or relationships in the database for documentation
Cons
- Sometimes I have issues with text sizing
- Would love to see a less rigid way of connecting objects for certain styles of flows
- Helps sync up our remote team since it's hard to sit in front of a whiteboard together
- Makes async communication a bit easier as well
We have not used integrations very much, if at all.
Do you think Lucid Visual Collaboration Suite delivers good value for the price?
Yes
Are you happy with Lucid Visual Collaboration Suite's feature set?
Yes
Did Lucid Visual Collaboration Suite live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Lucid Visual Collaboration Suite go as expected?
I wasn't involved with the implementation phase
Would you buy Lucid Visual Collaboration Suite again?
Yes
Comments
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