Solid choice, we love Marketo
October 17, 2016

Solid choice, we love Marketo

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Global Enterprise

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight

Overall Satisfaction with Marketo

We're using Marketo primarily within the marketing team at present, but also as a means of supporting other sections of the business - sales, product, etc.

It replaced a product which caused numerous problems for the business and teams within it. It has massively simplified many core elements of our communications, allowing us to speak to our customer base in a more relevant, targeted and timely manner.
  • Huge range of possibilities with how you use your data.
  • Organisation. It's so easy to keep things under control.
  • Reporting. Keeping key stakeholders informed on how key campaigns are performing is simple.
  • Some aspects of the connection to salesforce can be tricky for complex instances.
  • Support team, while fantastic, can be stretched a little thin.
  • It is one of the pricier options (but worth it).
  • Engage and grow customers over time
It's early days for us yet so it's hard to commit with solid numbers, but all signs suggest that Marketo will absolutely help this goal.

It will enable us to better test and learn, automate our communications, and free up time to focus on developing new ideas.
  • Better salesforce integration, more strongly aimed at marketers.
  • Strong reporting and flexibility of content.
If you have a large database and/or a high level of data complexity, Marketo could be well suited to you. If you have a smaller database and/or not so complex data, Marketo will likely still be great but may be slightly pricier than other comparable systems.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
9
Landing pages
8
A/B testing
8
Mobile optimization
9
Email deliverability reporting
9
List management
10
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
8
Standard reports
8
Custom reports
9
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
8
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated