Best of Breed Marketing Automation Platform for a Reason
December 23, 2020

Best of Breed Marketing Automation Platform for a Reason

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

We use Marketo for email marketing, marketing automation, lead management, lead capture and several other marketing operations activities.
  • Creating customized and automated workflows.
  • Integrating with related solutions & technologies.
  • Robust API.
  • Slow to update/correct known issues.
  • Native analytics are lacking.
  • Lead Management
  • Prospecting / New Business
Lead management - our primary goals are to track meaningful datapoints and metrics based on user behavior and demographics, and pass them to our sales team for more informed follow up. Marketo is great - offers a completely customizable platform where we can create a host of custom fields, triggers, and processing to facilitate this, and a native integration with Salesforce to help pass that data to our sales teams. The sales insight package is also helpful for giving quick meaningful data to the sales team (in Salesforce), and works out of the box.

For Prospecting/New business, Marketo offers standard email marketing that's able to handle very large volume and can connect with platforms like webex, GoToWebinar, and others that are an integral part of our prospecting processes.
Marketo offers everything that similar competitors offer, but on top of the features of products like Hubspot and Pardot, Marketo is capable of much greater customization, and offers a solution that can be made to fit our business specifically, and allows for future scalability as our business [grows].
Great for robust marketing teams with complex tech stacks and looking to do more than just email marketing. Could be too complicated for teams looking to do more basic stuff and/or without a dedicated marketing operations user/function.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
9
Ability to test dynamic content
9
Landing pages
9
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
9
Calendaring
6
Event/webinar marketing
8
Social sharing and campaigns
5
Social profile integration
8
Dashboards
3
Standard reports
4
Custom reports
1
API
9
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated