The industry standard, continuous evolution under Adobe
December 24, 2020

The industry standard, continuous evolution under Adobe

Leigh Choate | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Sales Insight

Overall Satisfaction with Marketo

We use it to monitor and track all marketing programs, to build and segment audiences, and to gather lead source and conversion data into and through the marketing/sales funnel.
  • Campaign management.
  • Database segmentation.
  • Changed user interface overnight; it was jarring. However I like the new experience except we need the drag-and-drop capability to come back!
  • It's too easy to do things kind of "any way you want"; I've inherited several very screwed up Marketo instances that have been overcomplicated.
  • Lead Management
  • Prospecting / New Business
Drive awareness of our brand, deliver the right message to the right audience segment at the right time, automate email programs, nurture, and standardize campaign setup so it's easy for users to ensure that they set up campaigns so the results can be captured consistently and correctly.
Used globally, large user base, so it's fairly easy to find answers to questions by googling something if you're lost.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
5
Ability to test dynamic content
Not Rated
Landing pages
5
A/B testing
6
Mobile optimization
5
Email deliverability reporting
5
List management
6
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
8
Data quality management
8
Automated sales alerts and tasks
7
Event/webinar marketing
5
Dashboards
8
Standard reports
7
Custom reports
8
API
8
Role-based workflow & approvals
6
Customizability
6
Integration with Salesforce.com
9