Great, user friendly, all in one product.
January 14, 2021

Great, user friendly, all in one product.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Method:CRM

We use Method as the CRM for our sales team. It ties to our accountings QuickBooks. It helps us keep track of our customers, communication, and email campaigns.
  • Shows all information, actives, opportunities and invoices all in one easy location.
  • They make it very easy to create follow-up activity.
  • Quick and easy customer care chat feature.
  • Email campaign feature is simple and easy to use.
  • Would like the ability to build more reports.
  • IT would be helpful to be able to categorize items. We use it for our inventory and would help if we could group things together.
  • We've been able to follow up on opportunities that may have been created a while back and never got touched in the old system.
Method is by far the easiest of all platforms. It brings a lot of great features that Salesforce has as well as email campaign features like constant contact, all in one. The only thing I would add would be more reporting and custom report capability.

Do you think Method:CRM delivers good value for the price?

Not sure

Are you happy with Method:CRM's feature set?

Yes

Did Method:CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Method:CRM go as expected?

I wasn't involved with the implementation phase

Would you buy Method:CRM again?

Yes

Very user friendly. I taught myself.
Support has always been quick and helpful.
This is such a great tool for our small growing company. It's user friendly and easy to learn. It's great for keeping track and pushing you forward with customer communications.

Method:CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
9
Interaction tracking
10
Email marketing
10
Task management
10
Billing and invoicing management
Not Rated
Reporting
5
Forecasting
Not Rated
Pipeline visualization
4
Customizable reports
4
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Mobile access
9