Don't bother with Bing ads
September 06, 2022

Don't bother with Bing ads

Gwynne Ohm | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Advertising

Terrible! I typically only recommend Bing for a select few campaigns that I mirror over from Google so it doesn't represent a huge part of my business or media spend, but most recently, a client asked to have a new Bing account and campaigns created. I created them on July 15. It is now August 31st and the ads are still not running. Reached out to support who opened a ticket and responded on August 9th letting me know the "indexing issue" had been resolved and they would be running within two-three weeks. That was over three weeks ago. Got in touch with support again today and they said they would look into it and get back to me in 5-7 days. Absolutely unacceptable. Terrible customer service. Terrible user interface. Triggers highly inaccurate and off-base search queries through phrase match so constantly having to go in and do negative keyword sculpting to correct. Stick with Google.

Do you think Microsoft Advertising delivers good value for the price?

No

Are you happy with Microsoft Advertising's feature set?

No

Did Microsoft Advertising live up to sales and marketing promises?

No

Did implementation of Microsoft Advertising go as expected?

No

Would you buy Microsoft Advertising again?

No

Not suitable at all.