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Microsoft - the leader for a [good] reason.
October 17, 2019

Microsoft - the leader for a [good] reason.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Office 2016

The entire suite is our go to for all things business. Excel for spreadsheets & invoices, Word for memos and daily tasks, Publisher for all things marketing, and PowerPoint for all our boring presentation needs. Outlook is a personal preference across the company for email solutions, some people like it some don't.
  • Ease of use
  • Entire suite of tools for every business need
  • One Drive doesn't compare to Dropbox
  • Random crash issue (not often, but always at the worst time)
  • Only positive - Microsoft is the leader, no software can equate or replace their Office suite and we would be dead in the water without it.
Microsoft Office provides the complete package. Everyone else is just a piece to the puzzle. Sure Microsoft Office costs more, but they give you all the software you need to have in one package. I don't want or need to find replacements for 5 different purposes.
Support is non existent. You shouldn't need support for a straightforward suite like this - but if you do, you'll end up talking to 20 different people over seas and explaining what issue you are having each time you are transferred or need to call back because you get disconnected.

Do you think Microsoft Office 2016 (discontinued) delivers good value for the price?

Yes

Are you happy with Microsoft Office 2016 (discontinued)'s feature set?

Yes

Did Microsoft Office 2016 (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Microsoft Office 2016 (discontinued) go as expected?

Yes

Would you buy Microsoft Office 2016 (discontinued) again?

Yes

Microsoft Office is great for most any business need. Every business should have this software. Word is perfect for letters, memos, or any other general need. PowerPoint is the leader when it comes to slide shows & presentations. Excel is the only software we will use for spreadsheets & graphing, it is also used for invoicing. (Having the entire workbook for calculations is easier and more reliable than a standard calculator). Publisher is great for designing marketing materials such as flyers, coupons, banners, etc. And Outlook is the leader when it comes to email. We have found Outlook to be a personal preference thing with employees though - younger employees typically don't like the software and find the gmail.com website easier to use.