Item: Miro
Rating: 7
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro across several Product teams to help us brainstorm product and design ideas. Miro boards have been created to capture user journeys, prioritize user problems, and rank solutions. Because we're a fully remote team, Miro boards help us collaborate a- and synchronously, essentially replacing whiteboard sessions.

Pros and Cons

Pros

Offer timer to limit brainstorming time.
Intuitive blocks to create user journeys.
Space for ideas.

Cons

Ownership of blocks when collaborating with many people.
Online commenting.

Return on Investment

Improved ideation meeting productivity.
Ensure context building across team members.

Implementation Rating

Not the easiest to use at first requires getting used to the software. A little buggy with ~30 team members on a board when moving blocks around simultaneously.

Ease of Integration

Miro boards are easy to share and therefore are easy to integrate within existing processes.

Collaboration

Miro has been a great tool for our fully distributed team to collaborate on product and design (user experience in particular) decisions. Boards provide the visual element that fully remote teams lack, and act as a replacement for whiteboards. It enabled our team to have more interactive sessions where everyone was able to participate.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Figma, Maze User Testing, Jira Work Management (Jira Core)

Likelihood to Recommend

Miro is great for distributed product and design teams. It's a good tool to brainstorm and draft concepts and ideas. The best use case for it has been mapping user journeys and prioritizing user tasks. I recommend Miro for collaborative sessions. It does have a learning curve, so make sure your team members have a chance to play around with it before your meeting.

Comments

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Great tool for remote teams!