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Good but expensive
Updated December 07, 2020

Good but expensive

Brian Chung | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Less time trying to organize a spreadsheet, and more time getting the job done.
  • Because it's a beautiful software, it was easy to get people on board.
We used monday.com for our project management. We make books and there's a long process for how to make them. We were using a spreadsheet to keep track of everything and we needed a better system. We needed something that was beautiful and easy as we managed our books. It solved the problem of project management.
  • This app is beautifully designed.
  • They have templates to help you get started.
  • There's a big of a learning curve on how to use it
  • You have to pay more to get more functionality
We didn't actively ask for support for monday.com, but they had automated emails with tools and things for us to consider as we started monday.com. Other than that, I wouldn't be able to speak into the overall support of monday.com. They weren't really proactive during the trial period, but rather were trying to get me to sign up for a monthly plan.

Do you think monday.com delivers good value for the price?

No

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

No

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

No

Monday.com is definitely a good platform—it has the things you need if someone is looking for a project management software, but we found Airtable and Google Sheets as fine alternatives to what we wanted at a lower price. Teamwork was also good and they had a free version for us to use too. I think Monday.com should have a free version.
Monday.com was okay. I see it as a beautiful version of Google Sheets, but we couldn't justify the cost of it being the primary tool that we used. If someone is looking for a project management software that was beautiful and kept their team on track, and they had the budget for it, I would recommend it. For a small start-up like us, we couldn't justify the monthly price in comparison to the competition.

monday.com Feature Ratings

Project Management
5.7
Task Management
10
Resource Management
3
Gantt Charts
7
Scheduling
3
Workflow Automation
2
Team Collaboration
9
Professional Services Automation ()
Not Rated

monday.com & Collaboration

We tried monday.com to facilitate cross-team collaboration and to be honest, it was a little hard to get everyone on board and using the system. We currently use an OKRs as the way we manage goals. Every week we check-in on our OKRs and write down our weekly priorities on Monday, and celebrate our Wins on Fridays. This is where Monday.com could have been really helpful for us, but it was hard to adopt when a google spreadsheet also did just fine.
I would rate it a 5/10.
It does the job, it's beautiful and elegant, it just takes a while to implement. One of the things that I was super excited to use was the calendar and timeline feature, but it didn't hold up to what we were doing. It was hard to move things around and have templated flows that we can use per project.