Item: monday.com
Rating: 10
Author: Verified User

Return on Investment

Time saving
Easier setup of project
Better transmission of the information

Use Cases and Deployment Scope

The whole project team is using [monday.com] to manage the tasks and the onboarding of our clients. It's easy to have a quick view on our to do list and to see which clients need more attention.
We also manage our contracts directly in Monday to give an access to the whole team.

Pros and Cons

Support
Integrations and automatisations
Task management

Pricing
Might be hard to master and to develop new boards

Usability

Easy to use and the integration is quite easy.
The negative point is that it is hard to start a new dashboard from nothing or to change the process when a dashboard is already used

Support Rating

Top Customer support, reactive and professional.

Reliability & Availability

We totally change the way to manage projects and resources with monday, it's easier in our daily management and during the onboarding of a new project manager.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

Well appropriated for task management, team management, onboarding pipeline.
Nice to have it in a team because it is really visual and always quick to get an information.
Easy to export dashboards to use it in Excel for different subjects.
May be hard to use [monday.com] for commercial pipeline when you have a lot of leads.

The team's management is simpler with Monday

Overall Satisfaction with monday.com