Item: monday.com
Rating: 10
Author: Lola Cortes

Return on Investment

Time saving
Project management
Team organization

Use Cases and Deployment Scope

monda.com is being used by the whole organization. At first, it started on beta just for my team but as I showcased the time reduced and the benefits in the organizations of our tasks it expanded to all our business units.

Pros and Cons

Automations are insane. You can even integrate several apps like Zapier, Slack, and Gmail.
Their Support team is really great, they have great product knowledge and their response time is adequate to your urgency.
The template boards are great to get you started and they can be used across any industry, making it pretty easy to start using.
The UI is very clean and easy to use.

Better integration with Excel/spreadsheets and being able to calculate stuff better.
Do more webinars or maybe send case studies.
Have a call with a product expert to maybe go over some things on the boards to see where there is room for improvement.

Usability

I think the UI is great, very easy to use and it looks nice.

Support Rating

They are quick to respond and have answered all my questions.

Reliability & Availability

It is very reliable and the design is nice.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Likelihood to Recommend

It is a great tool to take the organization of your company one step forward. For medium-sized and small teams it is great to organize their tasks from an employee and manager point of view. I would highly recommend it for sales positions as it works great as a CRM and creating sales pipelines.

Time saving awesomeness.

Overall Satisfaction with monday.com