monday.com - A great enhancement for our company!

Our business started using monday.com a year and a half ago and it has transformed how we work. We got it for our HQ team to have greater transparency and collaboration on what we are all working on. All of us fell in love with using monday.com immediately because it meant way fewer emails and less time spent on updates in meetings. Each of us also noticed an immediate improvement in being able to organize our workflows and to-do lists. Processes were streamlined and templates were created for easy replication.

We have come to rely greatly on monday.com. There seems to be an outage or glitch about once a week and thus sometimes it can be a hardship as we rely on monday.com for most of our tasks. Some examples of outages/glitches: monday.com not updating for other viewers. Example: I enter an item on a board but it doesn't populate on my co-worker's board. Sometimes it depends if using the desktop app or the online version. Sometimes this does not matter, not being able to enter items on my own boards. Example: I start typing a new item and it disappears, instead of being added. The problem usually lasts no longer than 30 minutes. One time I think monday.com was unavailable for about 4 hours.