Item: monday.com
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Our nonprofit was struggling to stay organized and with task management due to some rapid growth. I was hired to help create new systems to make our work more efficient and streamlined, and I knew monday.com could help us do that, since I'd used it at two other nonprofits in other positions.

Pros and Cons

Helping teams see who's responsible for what
Task reminders
High-level overviews and scope
Calendar views and dashboards
Keeping all steps of a project organized
Helping teams see statuses of various steps of projects

Could use improvement in formulas and functions (to make it easier to transition Excel sheets into monday.com)
My Work needs some work

Return on Investment

Better communication between teammates
Easier for staff to know who's responsible for what
Easier to see status of various steps of multi-step projects
Easier to see high-level scopes of work

Usability

Almost all of our 30 employees feel comfortable using monday.com after just three months, and some of those had said beforehand that they are "tech illiterate" and would have a very hard time using any project management platform. One of our team members was particularly worried about it, and within a month, she was a pro! monday.com makes it easy to try stuff out, and their help network is fantastic.

Support Rating

Every time I've reached out to their support team, I've gotten a helpful response within hours. They're truly great. So helpful and very prompt.

Reliability & Availability

It's been fantastic for our team's work. We went from using about a million spreadsheets that no one could find in our folders to having 20 workspaces and 100+ boards in monday.com, and it's been amazing! We use it for task lists but also deadlines, calendars, forms, reporting, and more.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Google Workspace, Salsa CRM, Salsa Engage, Microsoft 365

Likelihood to Recommend

monday.com is great for teams of various sizes. It helps keep projects streamlined with lists of tasks, and you can easily see who is assigned to what steps. Deadlines are easy to add and see. Updates are fabulous and save you from having to send a million emails about a project. You can see the status of everyone's tasks easily, and you can create dashboards that give you a high-level overview of your work at a glance.

Users and Roles

28 - Project management, operations, accounting, fundraising, marketing, advocacy

Support Headcount Required

2 - Organization, attention to detail, high-level thinking

I truly love monday.com!

Overall Satisfaction with monday.com