Monday.com - it just works!
August 22, 2023

Monday.com - it just works!

Amanda Lake-White | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com in a number of ways. From inventory management, project management to sales. We use the inventory management to help us know where our exhibits our in the country & where they are going next. For project management we break down each project & track all the movements & details we need. Our project team uses this for daily reports, condition reporting, etc. For sales we use it to track our incoming leads, customers, venues, deals & so much more.
  • Sales pipeline - CRM platform
  • Communication - everything is in one place & all the parties can access it at any time
  • The forms have been perfect for getting information from our employees while they are out in the field.
  • There are some automations we'd like to use that are not available.
  • It would be great to have more capabilities for the Android mobile system. We are limited on what our team members with that technology are able to do within monday.com.
  • Easier setup of project management boards - this has been incredibly helpful for setting up multiple projects & seeing where timelines cross.
  • Communication - everything is in a place where it's easily accessible for our team. We can have all the updates in one location & not buried in multiple people's emails.
I think that the templates are incredibly helpful for starting out a project or area that you're trying to manage. The ability to create your own customized templates is also amazing. This is very helpful for us when we are setting up projects & instead of having to input the same data over & over, we can just use the template and half the work is already done.
Support has been great. We receive quick responses & helpful tips. The support team is always willing to hear our ideas for improvement.
Having everything in one place has been amazing for our organization. We don't have to sift through Dropbox or Gmail, it's all right there. Anyone can access it. I also really like the private boards - this is helpful for sensitive information.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Monday has been great to use for our sales team - they just moved over into the CRM platform. It is really helping us move through the sales pipeline & keep everyone up to date. We are able to see at a glance where everything is at and ask questions if necessary.

monday.com Feature Ratings

Task Management
8
Resource Management
Not Rated
Gantt Charts
7
Scheduling
8
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
Not Rated
Document Management
8
Email integration
8
Mobile Access
7
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
8
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated