Item: monday.com
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We have a variety of use cases within our business. We are a team that spans multiple time zones and monday.com helps us collaborate across those time zones as well as between departments. It's great as a single source of truth for big projects. Additionally, we use it for the following:

Content calendars
Project Tracking
Budget Tracking
Interaction between design and marketing

Pros and Cons

Project Management - keeping track of project owners, allowing links to files, etc...
Interfaces well with other platforms the company uses (e.g., Slack)
Collaboration - allows easy asynchronous communication

I think there is always room for more templates. Sometimes it helps to have something that is directionally correct to start from
Easier way to toggle where you're receiving notifications. I feel like I'm frequently getting push notifications, slack notifications, and emails for the same things
Easier integration with Miro would be ace.

Return on Investment

Time savings
Ease of collaboration between different time zones
Increased employee engagement

Usability

For the most part, the platform is intuitive and user friendly. Sometimes, the templates are a bit tricky to figure out from the preview mode in terms of whether or not they will be useful. It would also be nice to see a bit more flexibility in some areas of the templates (being able to rename anything within the template, for example)

Reliability & Availability

I think the overall performance of monday.com is good. It rarely goes down, features work reliably and I have seen consistent improvements to platform over the 5 years that I've used it. Subtasks were a big win!

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Miro, Notion, Gorgias

Likelihood to Recommend

monday.com is a great, user friendly, intuitive project tracker and way to collaborate. It's not as overwhelming as platforms like Trello and Wrike but still does a great job. It's terrific for collaboration, keeping track of documents/receipts, and creating content/marketing calendars and task trackers. If you are doing extremely complex project management I'm not sure it would be my first choice.

Finally a reason to love Monday!

Overall Satisfaction with monday.com