Item: monday.com
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Monday.com to track projects end to end. The solution allows us to assign tasks, store communications, track invoicing, and project value as well as manage subcontractors.

Pros and Cons

Dashboards provide a clear view of where we are against target.
Project management end to end with clear process flow.
Ability to automate actions.

Inbuilt calculator for use with numbers columns - would be useful when forecasting revenue and needing to reallocate amounts to a timeframe.
Continue to build out the training resources and learning pathways a la Salesforce.

Return on Investment

Increased visibility of project performance.
Easier tracking of cashflow.
Easier tracking of target.

Usability

It's very user-friendly once you have the hang of how things work.

Support Rating

I haven't had to use the support feature yet, so I have put this as average - neither great nor terrible.

Reliability & Availability

Haven't experienced downtime with Monday.com yet, so that is a real plus for me. Everything has worked as expected and is reliable.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Scenarios Monday.com is well suited to be when multiple people take part in a process and need access to one set of information that can be updated in real-time. Scenarios less appropriate are for historical storage and comparison of information.

One set of information, one place, real time.

Overall Satisfaction with monday.com