Item: monday sales CRM
Rating: 7
Author: Gal Avraham

Use Cases and Deployment Scope

We collect leads and quality them.
We also created a board that allow key users to vote and feedback on deals.
We use this for our pipeline.
It also gives us pretty good reports and we did setup automations to better support our business processes. In general, it is not sufficticated system. Easy to use,

Pros and Cons

Leads
Pipeline
Polls and votes

Customization
Poor Hebrew support

Return on Investment

Quick implementation
Unique votingvsystem
Documentation above the average in my domain

Alternatives Considered

Salesforce Sales Cloud Lightning Dialer

‏Salesforce crm is much more mature and sophisticated product. Mondaybis no.matxhbyet, but giving good value for money

Key Insights

Do you think monday sales CRM delivers good value for the price?

Yes

Are you happy with monday sales CRM's feature set?

Yes

Did monday sales CRM live up to sales and marketing promises?

Did implementation of monday sales CRM go as expected?

Would you buy monday sales CRM again?

Other Software Used

Workato, Microsoft Power BI, Salesforce Service Cloud

Usability

‏the usability is ok but the functionality is limited, without heavy customization and with basic workflows.

Support Rating

Poor support that actually relies on the integration partner.
When we needed product support, such as hebrew support and forms, we got a negative answer, or recommendation to use a paid plugin.

Likelihood to Recommend

monday sales CRM is great for task oriented stuff, status management , follow up on things we need. it is very easy to follow up on leads status and make sure it is taking care of.

monday sales CRM for Cyber Club TLV

Overall Satisfaction with monday sales CRM