monday CRM for Cyber Club TLV
September 06, 2023

monday CRM for Cyber Club TLV

Gal Avraham | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday sales CRM

We collect leads and quality them.
We also created a board that allow key users to vote and feedback on deals.
We use this for our pipeline.
It also gives us pretty good reports and we did setup automations to better support our business processes. In general, it is not sufficticated system. Easy to use,

Pros

  • Leads
  • Pipeline
  • Polls and votes

Cons

  • Customization
  • Poor Hebrew support
  • Quick implementation
  • Unique votingvsystem
  • Documentation above the average in my domain
‏the usability is ok but the functionality is limited, without heavy customization and with basic workflows.
‏Salesforce crm is much more mature and sophisticated product. Mondaybis no.matxhbyet, but giving good value for money

Do you think monday CRM delivers good value for the price?

Yes

Are you happy with monday CRM's feature set?

Yes

Did monday CRM live up to sales and marketing promises?

No

Did implementation of monday CRM go as expected?

No

Would you buy monday CRM again?

No

monday CRM is great for task oriented stuff, status management , follow up on things we need. it is very easy to follow up on leads status and make sure it is taking care of.

monday CRM Feature Ratings

6.8
Customer data management / contact management
6
Workflow management
7
Territory management
Not Rated
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
8
Customer Service & Support ()
Not Rated
Marketing Automation ()
Not Rated
6.5
Task management
8
Reporting
5
5.0
Pipeline visualization
5
Customizable reports
5
8.0
Custom fields
8
6.0
Role-based user permissions
5
Single sign-on capability
7
Social CRM ()
Not Rated
5.0
Marketing automation
5
Platform ()
Not Rated

monday sales CRM Support

Poor support that actually relies on the integration partner.
When we needed product support, such as hebrew support and forms, we got a negative answer, or recommendation to use a paid plugin.

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