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Happy User!
March 22, 2023

Happy User!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Certona (legacy)

Modules Used

  • Testing and Optimization
  • Personalization
  • Recommendations

Overall Satisfaction with Monetate

  • Product recommendations
  • A/B Testing
  • Hot Fixes
  • Intuitive guide to creating experiences
  • Beta reporting quality
  • Bounce rate reductions
  • Revenue increase per session
  • Conversion improvement
Monetate personalization customer service team is consistent, attentive and dedicated to solve issues and improve experiences. It does not matter what challenges we present to the team -- they are ready to figure it out. Even when we bring them something new or challenging, they pull resources and assure us it can and will be solved.

Do you think Monetate delivers good value for the price?

Yes

Are you happy with Monetate's feature set?

Yes

Did Monetate live up to sales and marketing promises?

Yes

Did implementation of Monetate go as expected?

Yes

Would you buy Monetate again?

Yes

When hot fixes are needed for website appearance and user experience, and the time and resources needed from internal developer teams is not optimal, Monetate services come to the rescue. The various product recommendations options are in constant use and provide tangible results in traffic and revenue. Lastly, messaging on pages, banners and headers and especially A/B testing, bring even more value to this service. We couldn't succeed without it.