Namely is helping build our business better
November 07, 2020

Namely is helping build our business better

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Namely

Namely was recently purchased at our organization to be used as our all in one HR/Payroll/Benefits platform. We are also able to do ATS, manage performance, track time, provide companywide communication, and onboard seamlessly. Coming from a situation where multiple systems and manual processes were used, this has been a huge upgrade in saving time for the HR department of one.

Pros

  • The payroll process is super simple and flows extremely well. They have really taken what can be a cumbersome process and put it into three simple steps: earnings, deductions, review/approval.
  • Onboarding may at first seem a bit overwhelming to set up but once you have given thought to exactly what you want it to look like, you set your templates, which of course can be changed and updated if things in your company changes. A new hire happens and there is so little work to it. With a minute of my time, someone has joined the crew.
  • Company calendar. Such an easy way to see everything that is going on in the company, including time off and major initiatives.

Cons

  • The performance management section is pretty robust. However, it is a bit complicated. If you haven't used a system for performance before, it is a bit hard to learn.
  • Namely states they have an easy-to-use help community and yes, you can type in anything and typically get some type of article or reference. They have lots of videos, too. However, I often can't find what I am looking for. The resources are good for a very brief overview and to teach the basics, but since there is so much customization available, and I am the one customizing, it is hard to get more detailed information--especially if you are unfamiliar with terminology used by Namely.
  • Setting up permissions and access is done at implementation, but wanting to change things can be hard. It would be nice if there were a pop-up next to each item to state what it actually is affecting. I don't want to give someone access to something they shouldn't have.
  • Have only been using the system for 4 months now but I can say time has been saved for sure in processes such as OE, employee data changes, pay changes, and completing payroll.
Namely is a for sure improvement in capability, time commitment and ease of use over the systems I have used in the past. I would prefer not to share other systems I looked at while assessing Namely. The reasons for not choosing other platforms had to do with price or not offering something needed like benefits management.
There was a lot of individual attention with an assigned team for HRIS, payroll, and benefits, which was incredible (and all wonderful people to work with).
My biggest frustration was not knowing everything I needed to actually get done in implementation. I don't know what I didn't know. It would have been nice to have a checklist generated by Namely for each area that had questions to prompt me to think about setting everything up.
We spent a lot of time hitting major buckets of information but there are so many things and I feel like a checklist would help keep everyone accountable. If it doesn't apply to your company, then great. One less thing to do. How can one person keep track of it all? I think it was very late in the process when I was asking about how HSAs are managed and then I felt like we were scrambling.

Do you think Namely delivers good value for the price?

Yes

Are you happy with Namely's feature set?

Yes

Did Namely live up to sales and marketing promises?

Yes

Did implementation of Namely go as expected?

Yes

Would you buy Namely again?

Yes

Namely is a great option for an all-in-one platform, especially since it provides a lot of options at a pretty fair price. It isn't cheap but doesn't cost what the high-end platforms do. I think it is great if you are just looking to get better than where you are. You do need to be prepared to understand what you want your processes to look like, as you will need to customize everything during implementation, when you have someone who can help you with it.

Namely Feature Ratings

8.0
Employee demographic data
9
Employment history
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
8.5
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
8
7.0
Approval workflow
8
Balance details
6
Annual carry-forward and encashment
Not Rated
8.4
View and generate pay and benefit information
8
Update personal information
9
View job history
8
View company policy documentation
9
Employee recognition
8
8.0
Tracking of all physical assets
8
7.5
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
7.3
Performance plans
7
Performance improvement plans
Not Rated
Review status tracking
7
Review reminders
7
Multiple review frequency
8
Not Rated
Candidate search
Not Rated
9.0
New hire portal
9
Manager tracking tools
Not Rated
7.8
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
7
Recruiting / ATS ()
Not Rated

Comments

  • Emma Riedl | TrustRadius Reviewer
    Emma Riedl
    (Vendor Representative) commented 4 years ago
    Thank you for your review! We really appreciate your feedback and are happy to hear that our all-in-one platform has saved you valuable time—especially when it comes to payroll processing.

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