Excellent Service focused on delivering value
October 27, 2022
Excellent Service focused on delivering value
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Netchex
When we started with Netchex we just used the payroll and benefits. Because of its ease of use we have also added Performance management. It has essentially given us an on-line version of an employee file. We can track training and when it expires (which was always cumbersome), how employees are doing, time-off, and of course payroll and benefits.
- Customer Service
- Continually evolving the product
- Always looking for feedback
- If we could see the features that they have in the que just to give us an idea of long-term road map
- Time and Attendance
- Benefits
- Positive - we use to print checks, now it's all direct deposit.
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
Do you think Netchex delivers good value for the price?
Yes
Are you happy with Netchex's feature set?
Yes
Did Netchex live up to sales and marketing promises?
Yes
Did implementation of Netchex go as expected?
Yes
Would you buy Netchex again?
Yes