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Good for retail companies, not medical device companies
January 02, 2021

Good for retail companies, not medical device companies

Katelyn Goodwin | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • Advanced Inventory

Overall Satisfaction with NetSuite ERP

NetSuite ERP is mainly a manufacturing tool to monitor inventory levels and manage builds (plan and execute work orders). It is also used for simple accounting purposes and expense reporting.
  • Customizable reports
  • Customizable forms
  • Ability to make modifications without knowing how to code
  • The ability to adjust the format of forms is limited
  • Customizing roles is difficult; there should be a way to select the menu bars, not just the features
  • Logging in as administrator is very tedious
  • Negative ROI; would have been better with a different ERP
  • Seems very new with a lot of missing functionality
  • Poor customer support
Price won out but we should have gone with IQMS in the end because of the functionality.
I think it's OK for retail companies but not acceptable for any companies that do their own in-house manufacturing. It doesn't have a proper lot numbering capability, which makes it necessary to monitor lot numbers outside of NetSuite ERP to prevent duplication. Also, new items do not have an external ID number unless they are imported via CSV import. This makes it difficult to update all items at one time.

NetSuite ERP Feature Ratings

9.4
Accounts payable
9
Accounts receivable
9
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
9
5.7
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
7
Budgetary Control & Encumbrance Accounting
4
Period Close
6
7.7
Inventory tracking
7
Automatic reordering
8
Location management
8
9.0
Pricing
9
Order entry
9
Credit card processing
Not Rated
Cost of goods sold
9
Order Orchestration
9
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
10.0
Dashboards
10
Standard reports
10
Custom reports
10
8.0
API for custom integration
8
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
1.6
Production Process Design
1
Production Management
1
Configuration Management
2
Work Execution
2
Manufacturing Costs
2
7.0
Forecasting
Not Rated
Inventory Planning
7
Performance Monitoring
Not Rated
6.5
Proposal Management
7
Product Master Data Management
6