Great system for individuals that understand best processes.
October 19, 2023

Great system for individuals that understand best processes.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

NetSuite Financials

Modules Used

  • AdvancedFinancials
  • Manufacturing WIP & Routing
  • Work Orders and Assemblies

Overall Satisfaction with NetSuite ERP

We use it across all departments of the organization, for sales, purchasing, manufacturing, invoicing, and financial reporting.

Our data is now in one location, that assists with quicker analysis.
  • Financial reporting. We really enjoy the flexibility to customize reports, and create saved searches for specific functions.
  • The accounts receivable process and communication and insight into information between accounting and sales is great.
  • Connected information with related records is great to analysis transactions thru the system.
  • We use average costing, and insight into changes to unit values can be difficult and take extra time to review.
  • The ability to view a costed bill of material when using average costs.
  • In my experience, there is no system information on some manufacturing records, or at least they aren't as robust for items such as routings and bill of material revisions.
  • Ability to get to business analysis faster
  • We still struggle with accurate information based on the large group of employees using the program.
  • In my experience, implementation took a very long time and we are still struggling with getting all individuals on board with NetSuite ERP.

Do you think NetSuite ERP delivers good value for the price?

Not sure

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetSuite ERP go as expected?

No

Would you buy NetSuite ERP again?

Yes

If you take the time to understand the functionality, NetSuite ERP is a great system. In my opinion, the problems come into play when individuals don't understand the best process, errors are made, and then transactions and information don't flow as expected.
I haven't contacted NetSuite ERP support.
NetSuite EPR is great for connecting information all in one place. We are still doing alot of analysis in spreadsheets out of NetSuite ERP.