Overall Satisfaction with Nextiva Business Phone Service
We are a small business who needs a phone system! Nextiva has been great in filling that need.
- Price
- Ease of Use
- Setup
- Versatility (Apps Vs. Physical devices)
- The free phone could be a bit nicer (the one they send is functional but that's all I'll give it)
- The initial setup of the free desk phone is a bit confusing if you aren't willing to wait for their onboarding team.
- Having a unified phone number with extensions has dramatically improved our company image.
- I no longer receive sales calls on my cell phone. That is invaluable to me.
I've used various other services over the years and Nextiva is VERY comparable to pretty much all of them. The main difference... They're less expensive. It's a bit more "self setup" than some but for the price difference? I'll take half an hour of my time to do a one time set up.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes