Overall Satisfaction with Nextiva Business Phone Service
Excellent service and easy to implement! We have recently implemented Nextiva Business Phone Service in several of our multi-family properties across the country. Nextiva Business Phone Service has not only a simple, user-friendly process to place orders and receive services, their customer service and responsiveness is also excellent. After shopping around with several other carriers, Nextiva Business Phone Service was the obvious choice on service, products, and extremely competitive pricing!
- Service
- Response
- Pricing
- Invoicing
- The customer portal is not as intuitive as I would like it to be
- Invoicing seems to go to everyone who has signed a quote or agreement instead of the one main point of contact only
- We have some properties where we have saved $10,000+ annually by switching to Nextiva Business Phone Service
- Invoices are clear and easy to review, saving time with accounting
- Priced very well within the market - much better than competitors
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes