Always Great Service!
December 29, 2023

Always Great Service!

Ronnie Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

I have multiple locations I work out of and needed a solution that would allow the flexibility to use my phone service at both locations without it being too costly. I also had multiple businesses and needed to be able to receive calls from different numbers at the same location.
  • Rock Solid Reliability
  • Very Competitive Pricing
  • Knowledgeable Support Staff
  • Two-way Microsoft Teams presence on devices
  • More partner access to specific configuration features on the platform
  • Dropped my cost of commuications at least 50%
  • Provided multiple location functionality at affordable cost

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva Business Phone Service is great for all organizations, large or small. Their solution is extremely scalable. They also have agreements with other communication providers to make calls more secure and reliable over multiple Internet providers. Although their products are feature rich, they don't have as many configurable options as some other providers.

Nextiva Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
Not Rated
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
9
Mobile app for Android
Not Rated