Nextiva saves us money
December 28, 2023

Nextiva saves us money

mary deil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

We use Nextiva for both of our locations. We aren't always in the offices, so being able to answer the calls and texts from outside our offices is a great help. We no longer need a phone answering service, saving hundreds of dollars a month.
  • Provides flexibility in choosing platforms to use it in
  • Saves money
  • Easily customizable for changing business needs
  • Easily accessible help via chat, articles, videos, call
  • Big learning curve for customization
  • Caller ID options
  • We no longer pay up to $450 per month for call answering services
  • We are able to make outgoing calls on several devices
  • We are able to make calls using several different phone numbers
  • We were able to keep our decades old business phone number
Nextiva was more flexible and less expensive than RingCentral.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

No

Would you buy Nextiva again?

Yes

Nextiva is great for business with locations in more than one state. You can import your existing phone number or use theirs. Nextiva is also great for corporations with more than one business listing.

Nextiva Feature Ratings

Directory of employee names
10
Answering rules
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10