Nextiva is a great phone system
December 29, 2023

Nextiva is a great phone system

Jillian Aebly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

I highly recommend Nextiva phone system to any business. It is a reliable and efficient solution that can greatly enhance your communication process. Nextiva is user-friendly and easy to set up, making it suitable for businesses of all sizes.
  • Customer Service
  • Efficiency
  • Easy-to-use
  • Small description under the buttons
  • Easier to create contacts (on homepage)
  • We should be allowed to record calls
  • Good call quality
  • Easy to use
  • Enhancing communication
We chose Nextiva for their exceptional customer service and user-friendly phones. With Nextiva, you can expect top-notch support and hassle-free phone usage.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva offers numerous benefits for the insurance industry. With its advanced features and capabilities, it can greatly enhance communication and efficiency for insurance professionals. Whether you are an insurance agent, claims adjuster, or underwriter, our phone system can streamline your operations and improve customer service.

Nextiva Feature Ratings

Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10