Nextiva Services
March 30, 2024

Nextiva Services

Hang Hua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

VoIP Phones

Overall Satisfaction with Nextiva Business Phone Service

I use Nextiva for 3 of my business locations for the last 3.5 years. Nextiva Business Phone Services provides us with easy dashboard access to setup call groups, call forwarding and on hold messaging. We're able to see and manage calls within the dashboard at an affordable price.
  • Technical Support team is extremely knowledgeable and helpful on the phone
  • Fast reliable service
  • Always able to get someone on the phone in the past year
  • I only use the basic services and am not very technical so it all works well for me.
  • I don't know enough to ask for more
  • Overall good value for the price
This system is easier to use than the 8x8 system we were previously on.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nextiva go as expected?

I wasn't involved with the implementation phase

Would you buy Nextiva again?

Yes

The service is simple and easy to use and great for small business owners with a little technical knowledge.

Nextiva Feature Ratings

Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10