Nextiva Contact Center has great value and support
February 27, 2024
Nextiva Contact Center has great value and support
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Nextiva Contact Center
Nextiva Contact Center is our office and satelite office contact phone and a “hotline “ is set up for notifying us of animal emergencies and notice sent to select groups.This is an important part of our communications system as an out reach to the public
- forwarding email and text on voicemail
- tech support is always helpful
- price was very competitive to local system
- help in set up of the system
- let us know of additional benefits of the system as they are included
- ability to make similar changs across the platform with simple commands
- provide good voice message voices
- has increased our service to community
- ability to react more efficiently to immediate needs
- Given flexibilty for 24 services
The overall ease of setup for persons not familar with the technology was there even on weekends. Quick to respond to our needs
Do you think Nextiva Contact Center delivers good value for the price?
Yes
Are you happy with Nextiva Contact Center's feature set?
Yes
Did Nextiva Contact Center live up to sales and marketing promises?
Yes
Did implementation of Nextiva Contact Center go as expected?
Yes
Would you buy Nextiva Contact Center again?
Yes