Nextiva VoIP Call Center made VOIP easy to use and manage
February 02, 2024
Nextiva VoIP Call Center made VOIP easy to use and manage
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Nextiva VoIP Call Center
We are using Nextiva VoIP Call Center every day for all incoming and outgoing phone calls, sending and receiving faxes and sending and receiving SMS messages. We also use Mobile application from Nextiva VoIP Call Center to use out phone systems while outside of the office. We have switched from a different vendor around 3 years ago and very happy. We record all the calls and have access to those recordings as needed.
- Call routing
- SMS
- Voice recording
- Conference Calls
- Call Park
- price
- we almost do not miss calls
- routing calls is easier
we used ring central, switched dues to a support and pricing
Do you think Nextiva Contact Center delivers good value for the price?
Yes
Are you happy with Nextiva Contact Center's feature set?
Yes
Did Nextiva Contact Center live up to sales and marketing promises?
Yes
Did implementation of Nextiva Contact Center go as expected?
I wasn't involved with the implementation phase
Would you buy Nextiva Contact Center again?
Yes