Nextiva VoIP Call Center is Top Tier Excellence
February 06, 2024
Nextiva VoIP Call Center is Top Tier Excellence
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with Nextiva VoIP Call Center
I use Nextiva VoIP Call Center in my organization for all of our CRM, call productivity, and of course for making calls and sending SMS. Our industry especially during declared State of Emergencies requires a top tier phone service, with clear audio, excellent connection, and detailed call flows so that we never miss a call especially when our clients need us the most. Nextiva VoIP Call Center has delivered on all of that and more at a very competitive price. We now have a company CRM where we can manage all of our contacts and have access to them even from the app on our mobile devices. I would time and time again recommend Nextiva VoIP Call Center for all VoIP and Call Center needs.
- CRM
- Call Productivity
- Customer Service
- Software as a Service (SaaS)
- Web-based
- Workforce optimization
- WebChat
- fax
- SMS
- saving us hundreds by switching to Nextiva VoIP Call Center
- Quick seamless setup
- excellent customer service
- gained the ability to text
- easily accessible CRM
- app that works outside of the US
more features for less money, overall better service and customer service. Nextiva VoIP Call Center is an all in one software. I am able to manage contacts, fax, SMS, all on one platform instead of needing to pay multiple subscriptions and access multiple platforms. Nextiva VoIP Call Center is a no brainer and i would recommend to anyone with a business that handles high volume calls.
Do you think Nextiva Contact Center delivers good value for the price?
Yes
Are you happy with Nextiva Contact Center's feature set?
Yes
Did Nextiva Contact Center live up to sales and marketing promises?
Yes
Did implementation of Nextiva Contact Center go as expected?
Yes
Would you buy Nextiva Contact Center again?
Yes