Excellent program that meets business needs!
November 03, 2021
Excellent program that meets business needs!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone (formerly NICE inContact)
NICE CXone is being used for our [main] call center and form of communication. The program from my end with what I [experience] is amazing [compared] to other programs that I have used, and I have worked for a few call [centers], that have used many [different] programs. This by far is the best one that I have used.
- Excellent Efficency
- [Excellent] Speed
- Excellent Format
- Do not see any room for improvement.
- NICE CXone has successfully helped business objective.
Overall I can say that the NICE CXone program has successfully assisted with everyday call center business needs and meets all requirements.
Do you think NICE CXone delivers good value for the price?
Yes
Are you happy with NICE CXone's feature set?
Yes
Did NICE CXone live up to sales and marketing promises?
Yes
Did implementation of NICE CXone go as expected?
Yes
Would you buy NICE CXone again?
Yes