1. Home
  2. Event Management Software
  3. ON24 Reviews
  4. User Review of ON24
Integration of the platform was key!
Updated July 28, 2020

Integration of the platform was key!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

Whole organization. Internal training, client seminars, on-demand library as a complementary value add for our clients to obtain their professional credits.
  • On demand
  • Registration
  • Custom branding options
  • Not having to mirror the presenter and advance the slides.
Currently working on our integration with Kentico and Onepalce (Salesforce).
  • To early to identify.
  • Track registration and attendance
  • Identify and track top-engaged accounts
yes. The platform has made the transition seamless from in-person seminars to online webinars
On-demand library and integration with our CRM and email platform are what set it apart.
N/A
Less appropriate for webinars where there is a high content of videos.

ON24 Feature Ratings

Virtual Event ()
Not Rated
8.0
Audience polling
Not Rated
Q&A
8
10.0
Branding options
10
Integration to Marketing Automation
Not Rated
8.0
Participant roles & permissions
8
Confidential attendee list
8
7.8
Calendar integration
7
Record meetings / events
7
Slideshows
8
Event registration
9
Mobile Capabilities ()
Not Rated

ON24 and Communications During a Pandemic

Very end user friendly and support staff is always available to assist with troubleshooting
  • Lead generation

Using ON24

5 - Marketing, Events, A/V, Professional Development, Client Development
1 - Marketing, A/V
  • Provide Client Insights
  • Client Updates
  • On-demand library
  • Internal Traning
  • Practice Group Training
Easy to use, minimal assistance required from A/V team, console allows for branding and addition of additional marketing material and CTAs

Evaluating ON24 and Competitors

Yes - GoTo Webinar.
  • Product Features
  • Product Usability
  • Analyst Reports
Product features provided further brand visability + the ability to link off to speakers bios, resources and additional CTAs
N/A

ON24 Implementation

Better on-boarding from ON24
  • Implemented in-house
Change management was a big part of the implementation and was well-handled
  • did not recieve proper training from ON24

ON24 Support

Respond prompty with appropriate solution
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
2 days of traning were key!

Using ON24

Very easy for presenters to record/ present live and for producers to execute
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
None
  • setting up a function
  • updating the console
  • multi registration
  • editing
  • deleting test events/ recordings from your account
Yes - I have to admit I have not very familiar as it was just updated