ON24 really helped to take our webinars to the next level
We use ON24 are our webinar platform. We host webinars mostly for our customers to educate them in on (new) features and functionalities …
Overview
What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
Recent Reviews
How ON24 Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Event registration (357)9.696%
- Q&A (378)9.696%
- Slideshows (359)9.393%
- Record meetings / events (362)8.989%
Reviewer Pros & Cons
Pricing
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What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Eventleaf?
Eventleaf is event registration software by Jolly Technologies. The product allows users to customize event pages and registration forms, create an event schedule, send invitations and confirmation emails, track invitation status, manage contacts, and sell tickets online.
What is ThunderTix?
Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ON24?
Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.
ON24 Features
Virtual Event Features
- Supported: Email marketing
- Supported: Audience engagement
- Supported: Event analytics
Online Events Collaboration Features
- Supported: Audience polling
- Supported: Q&A
- Supported: Handouts
Online Events Marketing Features
- Supported: Branding options
- Supported: Integration to Marketing Automation
- Supported: Attendee list export
Online Events Security Features
- Supported: Participant roles & permissions
- Supported: Confidential attendee list
Online Meetings / Events Features
- Supported: Calendar integration
- Supported: Record meetings / events
- Supported: Slideshows
- Supported: Event registration
ON24 Screenshots
ON24 Integrations
ON24 Competitors
ON24 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
ON24 Downloadables
Frequently Asked Questions
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
GoTo Webinar and Webex App are common alternatives for ON24.
Reviewers rate Q&A and Event registration highest, with a score of 9.6.
The most common users of ON24 are from Enterprises (1,001+ employees).
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Reviews and Ratings
(628)Attribute Ratings
Reviews
(1-22 of 22)Companies can't remove reviews or game the system. Here's why
June 14, 2023
The flip to ON24 in 2020 and continuing use in 2021
Initially we had a lot of really big events happening on the platform which was very new to us. We felt very supported by our ON24 team in the early days to get us up and running. We jumped through hoops to get training scheduled in really quickly and additional support was only a phone call or email away. On24 is very big on the client learning and embracing the platform so they can do-it-yourself and in the beginning they really helped us get adjusted and off on the right foot.
December 02, 2022
ON24 is great and we are excited for future improvements
A particular technical support representative/ platform support individual, took my closed captioning inquiry very seriously and helped adjust all the time codes manually. I normally ask our captioning company to do this now, but at that time the fact that the individual went above and beyond in resolving my issue was refreshing and I am always happiest to work with that individual.
May 15, 2022
Neophyte user with big aspirations
Introduction to partnership program.
March 20, 2022
Engage your audience!
Once I needed to duplicate a webinar and I got a very accurate support.
March 08, 2022
ON24 a good value with White Glove Support
We had a big meeting recently where users or attendees were attending On24 and Webex and had to switch back and for for a 2-day event between both platforms. On24 was a godsend for helping us out and maneuvering their platform side to link up at the times that we need them when we weren't on Webex.
November 29, 2021
Positive Experience with ON24
Our customer success and account manager always provides great support. They either answer our question in great detail with supporting documents or they will bring in specialists to help us with questions we have. It was great to work with them so far and the whole on24 team. They really help transition us to digital really well.
October 29, 2021
Love ON24 for registration and reporting abilities
I wouldn't qualify this as exceptional, however, I had contacted support and found out a colleague in another territory was encountering the same problem. Apparently, they had notified that colleague that they were already looking into the problem for me. I was encouraged by the fact they were already looking into when she had encountered the problem
October 29, 2021
ON24 - video production for everybody
we had a lot of problem with powerpoint presentations getting flattened or failing to load at all. often we had answers or guidance within 1-2 hours or less.
October 25, 2021
ON24 Review
August 04, 2020
The webinars discovery
A couple of times the PPT deck was taking too long to upload and the webinar was about to start and they helped me uploading it straight away.
August 02, 2020
Bring your webinars to the next level.
Just the other day one of our sales team members went into our profile and deleted a scheduled webinar by accident which deleted all of the data and the registrations. They were panicked because the webinar was the next day. I spoke to ON24 and within an hour they were a new to go into the backend and reverse what had happened without missing a beat.
July 31, 2020
Great tool for webcasting & podcasting
There was a time when due to climatic conditions presenters were not able to join the webcast and we had to reschedule the webcast. ON24 took a great care in quick moving the webcast and also doing a semi live event for the second batch of people to over come the disaster.
July 31, 2020
ON24 - Spend a little extra to get a lot more!
We had them make an update to the integration between On24 and our CRM. A few weeks later, we realized we needed to change it. There were no complaints from their team and the issue was resolved very quickly.
July 28, 2020
Changing the way we train.
I messed up an event start time and did not catch it until 40 min before. Because the event had already concluded I could no longer access the settings. I was able to start a chat session and have the event time changed within 20 min, allowing me to run everything as scheduled.
July 28, 2020
A Simple To Use, Extremly Powerful Webinar Solution
Score 10 out of 10
Vetted Review
Verified User
We had an issue where a speakers audio wasn't coming through clear during a presentation, so we had a different speaker cover it while I called On24. They had someone logged into our back-end within 1 minute and they were diagnosing the issue and seeing what was wrong.
It turned out the connection the user had from their office phone wasn't strong and On24 was not connecting the call correctly to On24. With that we had them switch over to a cell phone and they were able to resume the presentation within minutes. It was truly a great response time and they were extremely helpful.
It turned out the connection the user had from their office phone wasn't strong and On24 was not connecting the call correctly to On24. With that we had them switch over to a cell phone and they were able to resume the presentation within minutes. It was truly a great response time and they were extremely helpful.
July 28, 2020
Integration of the platform was key!
2 days of traning were key!
Yes! This morning we realized we had a slide upload error 15 minutes before the start of our webinar. I reached out to On24 support, and they quickly reformatted the PowerPoint file, uploaded it, and the slides were live exactly 1 minute before we had to go live for our webinar. The support was quick, effective, timely, and saved our webinar!
August 22, 2019
ON24 is making webinars stand out!
There was a few features that they didn't currently have on their platform that many clients had thought would be a great addition. ON24 listen to their clients and started to work on the development of it. They were able to actually release the updates in a very quick time frame.
I once accidentally deleted an impending webinar with over 1000 registrants, and our rep called me back within 5 minutes and the webinar was restored within 15 minutes. I'm sure this happens all the time, and there are procedures for restoring a deleted webinar, but I didn't think about that at the time. Only panic ensued. So it was a huge relief.
May 21, 2019
ON24 Review
November 08, 2018
Sick and Tired of Hosting Webinars the Old Way? Try On24!
Score 9 out of 10
Vetted Review
Verified User
Our audio was cutting in and out during the start of a live webinar presentation. It.Was.BAD! I contacted support and they provided me with the emergency number to talk with a representative immediately. This person was able to log in and correct the problem and stayed on for a bit to make sure there were no other issues.
With past webinar platforms, we couldn't find a person to talk to, let alone any significant support feature we could use to find what we were looking for.
With past webinar platforms, we couldn't find a person to talk to, let alone any significant support feature we could use to find what we were looking for.
November 28, 2017
Director of Marketing
No I cannot. The support team was abysmal. They blamed us for any technical issues and did nothing to help us resolve them.