Pandemic peace of mind and beyond ...
May 26, 2021

Pandemic peace of mind and beyond ...

Marissa Doebert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

This tool was primarily vetted to be in place of our in person Annual Sales and Partner Summits. These take place globally and are executed by each region. My hope was the tool would stick and we as a marketing team could find ways to use this in partner onboard and sales enablement as well. Some of which is in the works now!
  • Audience experience.
  • Widgets/customization.
  • Reporting.
  • One consistent point person. We have had several CSMs and AMs.
  • Web cam/speaker issues.
  • Breakouts (now available but have yet to try).
  • China capabilities.
  • Additional language support.
  • Increased partner engagement.
  • Increased sales and employee engagement.
  • Track registration and attendance
  • Enable sales follow-up
  • Identify and track top-engaged accounts
ON24 replaced our once-a-year large-scale summit that connected us to our partners and sales teams globally. As a channel-led company this was crucial to staying connected to our community during the pandemic... and beyond! Even as things return to normal I see this tool helping us create hybrid events and continuing to connect with our channel throughout the year.
We would love to increase the scalability across the company and other regions but the lack of support and technical issues around making this work in China is a barrier for us to do so.
I vetted this product against many of its competitors and for the same reasons I have listed repeatedly, ON24 took the cake. From reporting to overall experience I felt like it couldn't be beat. I also saw room for us to grow into this product as more of a lead gen tool beyond event webinars in which we originally sought out for.
ON24 is our go-to tool for externally facing webinars and presentation where only one way communication is necessary. The on brand look, user friendly interface, and reporting make this ideal for our partner webinars and sales summits.

Where we don't find this tool useful is for our internal sales enablement sessions where we want to allow back and forth communication. The breakout rooms is a step in the right direction for this need and we look forward to trying it.

ON24 Feature Ratings

Audience polling
Branding options
Integration to Marketing Automation
Participant roles & permissions
Not Rated
Confidential attendee list
Calendar integration
Record meetings / events
Event registration