ON24 for Customer Success
June 29, 2023
ON24 for Customer Success
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ON24
We use ON24 for running our Customer care webinars and leading product training, advocacy and thought leadership. ON24 has provided us the ability to host webinars, complete registrations and sync with our CRM as well as have accurate data on sign ups, attendees and viewers on demand. This also provided us with the ability to close caption our webinars which is very important to us as a business.
- Closed captions
- Personalisation of webinar interface
- data analytics
- Ease of templates and interfaces
- The time to upload media
- Not having the ability to use google slides
- Increased engagement with customers and prospects
ON24 has made it easier to host webinars and be able to personalise resources and interface to be seamless for all online events.
ON24 provides a more personalised and brand focussed webinar space
Do you think ON24 delivers good value for the price?
Not sure
Are you happy with ON24's feature set?
Yes
Did ON24 live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ON24 go as expected?
Yes
Would you buy ON24 again?
No