ON24 is OK, but with flaws
May 22, 2024

ON24 is OK, but with flaws

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

Webinars for lead generation, brand recognition, product launches
  • On-demand webinars
  • Multi-reg page setup
  • Customizable user interface
  • Customer Support should be trained and not just send out SOPs
  • Technical Glitches
  • Ease of setup
  • Acquired leads
  • Moved leads through funnel
  • Brand recognition
  • Audience engagement
Was integrated with Marketo and leads did sync well once properly set up.
Simu-live made it easy for us to format webinars the way we needed.
Its not flexible, and its a clunky platform overall.
  • Zoom Events & Webinars and BlueJeans Events (discontinued)
GoToWebinar outperforms all of the products I have used, and is much more cost effective.

Do you think ON24 delivers good value for the price?

No

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ON24 go as expected?

I wasn't involved with the implementation phase

Would you buy ON24 again?

No

Simu-live works sometimes, and glad it auto-plays videos that are uploaded, but live webinars have issues with playing multiple videos. Ondemand is probably its best use, but the Marketo integration is also tough and staff is not trained on it.

ON24 Feature Ratings

Email marketing
3
Audience engagement
1
Event analytics
2
Audience polling
4
Q&A
2
Branding options
9
Integration to Marketing Automation
4
Attendee list export
4
Participant roles & permissions
6
Confidential attendee list
Not Rated
Calendar integration
Not Rated
Record meetings / events
4
Slideshows
4
Event registration
9