In my experience, OnPay made tax errors that were very costly to our small business
November 21, 2023
In my experience, OnPay made tax errors that were very costly to our small business
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with OnPay
Our small business uses OnPay to run payroll and maintain compliance related to payroll, reporting, and taxes.
- sends net pay to employee bank accounts
- In my experience, tax errors which led to late fees, interest, and accountant fees
- In my experience, integrations do not work and undoing them is costly
- None, OnPay turned out to be very costly
SurePayroll led to fewer errors. OnPay was less expensive monthly cost (although more expensive once you account for penalties and interest charged by state governments)
Do you think OnPay delivers good value for the price?
No
Are you happy with OnPay's feature set?
No
Did OnPay live up to sales and marketing promises?
No
Did implementation of OnPay go as expected?
Yes
Would you buy OnPay again?
No