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Opendate is the perfect ticketing software for independent venues
August 31, 2023

Opendate is the perfect ticketing software for independent venues

Cole Sears | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Opendate

[...] uses Opendate for everything from managing our calendar, to selling tickets as well as reviewing settlements and financial performance of our events. What used to be in three or four software systems, now all live in Opendate.
  • Manages our calendar clearly
  • Increased revenue
  • Centralizes all our processes
  • Seated shows could have additional functionality
  • Additional permission options
  • Single sign on
  • Calendar
  • Centralized file folders and sharing
  • Ticketing
  • Finance reports
  • Fan data
  • Increased our revenue per show by centralizing our upgrades on one platform and better understanding our buyers
The customer support we have received from Opendate is unmatched. We have multiple points of contact and when we make suggestions they are frequently implemented in quick order. The pricing is competitive and the flexibility we have in the product is great. Most importantly, rather than using 3 or 4 different systems our entire venue is ran out of Opendate.

Do you think Opendate delivers good value for the price?

Yes

Are you happy with Opendate's feature set?

Yes

Did Opendate live up to sales and marketing promises?

Yes

Did implementation of Opendate go as expected?

Yes

Would you buy Opendate again?

Yes

We migrated from another ticketing company and Prism. Opendate combined the best of both and the data we unlocked by those two systems has helped guide our marketing efforts and increased our revenue per show. We have excellent customization on the ticketing which helps us better understand the financials of each show. It's the first time our entire team (talent, marketing, production and finance) all are on one system that works for each of us. The product can improve in some of its more advanced functionality such as more robust permissioning and event-level customization.

Opendate Feature Ratings