Not one of my favorite things
March 21, 2019
Not one of my favorite things
Score 2 out of 10
Vetted Review
Verified User
Modules Used
- Global HR
- Workforce rewards
- Talent Management
- Time and Labor
Overall Satisfaction with Oracle HCM Cloud
We use HCM cloud as our HR system globally across 54 countries. We integrate with ADP payroll in the US, and we use Taleo for Recruiting. Currently, HR Business Partners perform the MSS functions and managers approve transactions.
- Employees can easily access directory information across the entire company. They can easily set goals and evaluate their performance over the year.
- Managers can view and evaluate their employees
- The compensation tool provides an easy way for managers to enter salary and incentive increases for their employees.
- Every time their is a patch or an update, something breaks. Things that worked one day no longer work, and even when we have tested our processes in Stage, the outcome in Production can be different. When we open an SR, we often find that the issue is a known Bug, but that bug was not published and there is no ETA for resolution.
- Although Oracle touts their data analytics, reporting and analytics are sorely lacking and difficult to use. Again, reports that worked one day no longer work after an update, and we have to go back and rework formulas and SQL. Oracle needs to fix their existing reporting capabilities, rather than offering additional capabilities at an additional cost.
- I have recently heard that long-standing problems, like the global transfer process, will soon be addressed, but I would suggest that some of the development being focused on all the new bells and whistles of AI, and digital assistants, etc. be put towards fixing the many of the foundational issues instead.
- The integration between Taleo, TSS and HCM needs to be addressed. It does little good to have a "unified" system, if there are daily issues with integrating hire and onboarding information for new hires. Again, an integration that was generally working fairly well, is now having unidentified errors after the latest patch.
I think Workday is a better product. Oracle was selected for business reasons.