Overall Satisfaction with Paychex Flex
Paychex Flex is used by the clients that we service for payroll. Provides a one-stop payroll product for clients.
- Processing payroll for employees.
- Processing payments for contractors.
- Quarterly reporting.
- Org structure is not easily accessible.
- Departments do not report correctly on payroll journals.
- Payroll reps are not always responsive.
- Mainly the negative is the payroll rep being slow to respond or not staying engaged on an issue.
- Departments are difficult on reports to break out.
- Employee portal is good.
Client chose Paychex.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes