Paychex Flex for all your HR needs
July 20, 2021

Paychex Flex for all your HR needs

David Moss | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

Paychex Flex is used by Pewabic to manage employee time, including daily hours and requests for paid time off. This application is used by everyone from our Executive Director on down. It's an easy application to use for staff and supervisors -- because its interface easily allows the manager to look over his/her employee's overall time, clock-ins and outs, and PTO hours.
  • The interface is easy to understand and use. Navigation seems intuitive. This results in a platform that's easy to use for all levels of computer literacy.
  • Paychex Flex allows the user to see current as well as historic hours
  • I've been happy with tech support, the one or two times I've had an issue with logging in.
  • It can be challenging to log in from a mobile device. Sometimes it has worked, other times it has not.
  • This is not my area of expertise, but I feel that Paychex Flex has had a positive impact on improving HR efficiency.
The support team has been very responsive to my questions.

Do you think Paychex Flex delivers good value for the price?

Not sure

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

I wasn't involved with the implementation phase

Would you buy Paychex Flex again?

Yes

Paychex Flex is easy to use and seems intuitive
Paychex Flex is well suited to use by employees of all ages and technical skill levels. For remote workers, it's also easy to use, but as noted, I have experienced some issues with logging in from a mobile device. This application is suitable for managers and front-line staff. And it makes life easy for management to assess an employee's hours and time off.

Paychex Flex Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
8
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
New hire portal
Not Rated
Manager tracking tools
8
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated