Item: Paychex Flex
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We have used Paychex Flex for the last eight years. It is particularly useful in handling multiple cities. The direct deposit feature also works well. My employees receive their paychecks timely and also have access to their details.

Pros and Cons

Direct Deposit
City withholding

Reminders if payroll is not run before the payroll date

Return on Investment

It has allowed me to properly pay my employees.

Paychex Flex Reporting

I have not used the reporting

Support Rating

On the rare occasion that I have used the support for Payroll Flex, the staff have been exceptional.

Key Insights

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Usability

Good online access.

Other Software Used

QuickBooks Desktop Premier, QuickBooks Online, Drake Tax

Likelihood to Recommend

It is well suited where you have remote workers. The direct deposit and multiple city function works well.

Review of Paychex Flex

Overall Satisfaction with Paychex Flex